Emails That Work
How to Write Professional Emails: Practical Systems for Clear, Effective Communication
About the Book
Emails That Work is a book about the hidden cost of unclear communication — especially in the way we write and respond to business emails.
Every vague message creates a small debt: someone else has to guess what you meant. That invisible cost spreads across teams, wasting time, trust, and energy.
This book teaches you to write emails that cut through noise, clarify ownership, and move things forward — without sounding robotic or overpolished.
It’s not about grammar or templates. It’s about clarity as a form of leadership — about writing with respect for your reader’s time, attention, and focus.
Each chapter blends simple frameworks with real-world workplace examples — the kind that make you think, “Oh, I’ve done that.” It’s a practical guide for anyone who’s ever sent an email and wondered why nothing happened afterward.